Request IT Support
Report an IT issue, request technical assistance or raise a service request with the Cyber Globe support team.
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Microsoft PartnerCloud Solution Provider
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Access Cyber Globe support, report a security concern, request Microsoft assistance or raise a planned service request from one customer support gateway.
Existing Customers
Cyber Globe uses Freshdesk for customer service-desk ticketing. Use the support portal to submit requests and access your customer support account.
Customer Sign InOpens the Cyber Globe Freshdesk support portal in a new tab.
How Can We Help?
Each option takes existing customers to the Cyber Globe support portal. Giving the support team clear information about the issue or request helps us understand what assistance is required.
Report an IT issue, request technical assistance or raise a service request with the Cyber Globe support team.
Open Support PortalReport suspicious email, unusual account activity, a potentially compromised device or another security concern that needs attention.
Report a Security ConcernGet help with Microsoft 365, Teams, SharePoint, OneDrive, Intune, Azure, identity, access or other Microsoft cloud services.
Request Microsoft SupportRequest a planned change, new user or service, infrastructure work, Microsoft deployment or another project-related requirement.
Raise a Service RequestSecurity Concern
If you are an existing Cyber Globe customer and believe there may be an active cyber security issue, raise a support request promptly and clearly describe what you have observed. Include relevant details such as the affected user or device and when the suspicious activity was noticed.
A clear ticket gives the support team useful context from the beginning and can reduce unnecessary back-and-forth.
Describe the issue, request or change you need.
Tell us which user, device, team or service is involved.
Include when you first noticed the issue and whether it is ongoing.
Explain whether work is blocked, degraded or unaffected.
If you would like to discuss Cyber Globe services, a new project or becoming a customer, contact our team rather than opening a support ticket.